Privacy Policy
Last Updated: February 19, 2026
Elessar Psychiatry PLLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request services, or communicate with us electronically.
This policy applies to our public website and online communications. It does not replace our Notice of Privacy Practices (NPP), which governs how protected health information (PHI) is used and disclosed in the course of clinical care.
1. Information We Collect
We may collect the following categories of information:
Information you voluntarily provide
- Name
- Phone number
- Email address
- Information submitted through contact forms or appointment requests
- Communications you send to us
Automatically collected information
- IP address
- Browser type
- Device information
- Pages visited and website usage data
- Advertising and analytics data (e.g., Google Ads or similar tools)
2. Protected Health Information (HIPAA)
Elessar Psychiatry PLLC is a healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA).
Important distinctions:
- Our public website is not intended for the transmission of protected health information (PHI).
- Any PHI collected during clinical care is maintained within our secure, HIPAA-compliant electronic health record (EHR) and approved clinical systems.
- If you are an established patient, please use the patient portal or other designated secure methods for clinical communications.
Our full Notice of Privacy Practices (NPP) is provided to patients separately as required by law.
3. How We Use Information
We may use collected information to:
- Respond to inquiries
- Schedule or manage appointments
- Provide requested services
- Improve website functionality and user experience
- Monitor and analyze website performance
- Measure advertising effectiveness
- Comply with legal and regulatory obligations
We do not sell or rent personal information to third parties for marketing purposes.
4. Cookies, Pixels, and Advertising
Our website may use cookies, pixels, and similar tracking technologies (including Google Ads and related services) to:
- Understand website usage
- Improve user experience
- Measure advertising performance
- Support remarketing and audience targeting
These tools may collect non-identifiable browsing information.
You may adjust your browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.
5. Third-Party Service Providers
We may use trusted third-party vendors to support website hosting, analytics, scheduling, payment processing, communications, and related business operations.
When required, we enter into appropriate agreements (including Business Associate Agreements where applicable) to help safeguard information in accordance with HIPAA and applicable law.
6. Email and Electronic Communication Risks
Standard email and website forms may not be fully secure.
By contacting us through:
- Website forms
- Standard email
- Non-secure electronic methods
you acknowledge and accept the potential risks of electronic communication.
For established patients, sensitive or urgent clinical matters should be communicated through the patient portal or other approved secure methods.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
7. Text Messaging (SMS) Communications
If you provide your mobile phone number, you may receive text messages related to:
- Appointment reminders
- Scheduling communications
- Care coordination
- Limited clinical communications (when appropriate)
Message and data rates may apply.
You may opt out of non-essential text communications at any time by notifying our office.
We use HIPAA-aware communication platforms when appropriate; however, SMS messaging carries inherent privacy risks.
8. Minors and Guardians
For patients under age 18, information may be provided by a parent or legal guardian as permitted by applicable law.
We comply with federal and state laws regarding minor consent, privacy rights, and parental access to information.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external sites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Multi-State Services
Elessar Psychiatry PLLC provides services in multiple states in accordance with applicable licensure laws.
Privacy practices may also be subject to additional state-specific requirements where applicable.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, please contact:
Elessar Psychiatry PLLC
Email: katy@elessarpsychiatry.care
Phone: 720-664-9877
Locations:
Utah: 169 W 2710 S Circle, Suite 202A, St. George, UT 84790
Colorado: 1800 Wazee Street, Suite 300, Denver, CO 80202